Frequently asked questions about our cool pillows and blankets

Too warm

There is too much heat, and your sleeping comfort is significantly affected. You are restless, you sweat and the sleeping climate is uncomfortable. This is where Outlast® begins to work and absorbs excess heat...

Precisely

...so that the ideal sleeping climate is created in a short time, and your deep sleep phase is significantly extended. Exactly the sleep phase that contributes the most important part to regeneration.

Too cold

The same effect, only in reverse, occurs if, for example, the ambient temperature drops in the early morning hours. The heat previously stored by the Outlast® technology is released again so that you do not freeze and the climate remains ideal.

The Comfort Collection

The Comfort collection uses Outlast® phase change materials (PCM) in the traditional sense. This means that the fabric is almost very closely meshed with the material and ensures the climate-regulating effect of our SleepCOOL bedding where your SleepCOOL product comes into contact with the body.

The COMFORT collection is suitable for anyone who tends to sweat easily. Who a dry and moisture-regulating
loves sleeping climate is right here.

The Xelerate Collection

The Outlast® phase change materials (PCM) are also used in the Xelerate collection, but in contrast to the
Comfort collection, the Outlast® phase change material is networked with one another, thus enabling excess heat to be dissipated more quickly and over a large area.
The Outlast® XELERATE combination of intelligent Outlast® PCMs and networking using heatspreader technology ensures the best and fastest possible heat and moisture management.

With our Comfort and Xelerate collections, the effect is equally high due to the amount of energy that the Outlast® phase change material absorbs. The difference lies in the processing. While in the Comfort series the whole thing has a selective effect, namely where the blanket touches the body, it is applied in a networked manner in the Xelerate series, thus ensuring that excess heat is dissipated over a large area.

So if you tend to turn over frequently at night, we recommend the duvets from the Comfort collection, and the Xelerate for position-correct sleepers. Both series are breathable and moisture-regulating, the Tencel® filling wicks moisture away from the body and ensures a dry and consistently pleasant sleeping climate.

Outlast® phase change materials (PCM) can absorb, store and release body heat. As a result, the body does not have to start sweating to achieve cooling. The Outlast® technology starts very early and works actively and extremely hygienically: The formation of sweat is already reduced here. This is revolutionary and unique.

More information about the material can be found here:

Not too hot and not too cold with Outlast®

The purely vegetable lyocell fiber TENCEL® is a functional fiber made from the renewable raw material wood, which is not only particularly environmentally friendly, but also perfectly supports a dry sleeping climate thanks to its excellent moisture transport: a botanical bed from nature. With dermatologists and sleep researchers
TENCEL® and the positive effects of the functional fiber on well-being during sleep were examined and tested. With TENCEL® you can
enjoy an all-round natural feeling of sleep in SleepCOOL. products.

You can find more information about the lyocell fiber TENCEL® here:

TENCEL® for a dry sleeping environment

All our products can be washed in your own machine, please see the overview below. Individual duvets may not fit in small washing machines (5kg drum). We ask you to take this into account.

duvets

Top:

100% polyester microfiber filling: 50% TENCEL® (Lyocell), 50% polyester.

Bottom:

100% polyester with Outlast® functional coating

Care instructions:

Machine washable at 40°C, suitable for tumble drying

mattress pads

Top:
100% polyester with Outlast® functional coating
Filling:
400g polyester
Bottom:
100% polyester microfiber (75 g/m²)

Care instructions:
Machine washable at 40°C, suitable for tumble drying

cushions and cushion covers

Outer fabric:

100% polyester with Outlast® functional coating

Filling:

100% viscoelastic polyurethane
Care instructions:

Machine washable at 40°C, suitable for tumble drying

The following applies to all items:

Wir möchten Sie über unsere Rückgaberichtlinien für Bettwaren informieren, die gemäß der Hygieneverordnung festgelegt sind.

Bettwaren sind sensible Hygieneartikel, und aus diesem Grund können wir leider keine zurückgegebenen Artikel akzeptieren, die bereits in Gebrauch genommen wurden.

Ihre Zufriedenheit liegt uns jedoch am Herzen. Sollten Sie Bedenken bezüglich Ihrer erworbenen Bettwaren haben, beachten Sie bitte folgende Informationen zur Rückgabe:

Die Artikel müssen im Originalzustand sein, um eine reibungslose Abwicklung zu gewährleisten.

Wir verstehen, dass es bei Kopfkissen und Bettdecken wichtig ist, den richtigen Wärmegrad, die passende Höhe und andere Aspekte zu ermitteln.
Selbstverständlich dürfen Sie diese Produkte ausprobieren. Wir bitten Sie jedoch höflich darum, dies in einer Weise zu tun, wie Sie es auch in einem Ladengeschäft tun würden.

Zum Beispiel können Sie bei Bettdecken den Wärmegrad überprüfen, indem Sie diese lediglich für kurze Zeit über Ihre Arme legen.

Ihre Zufriedenheit ist unser Ziel, und wir stehen Ihnen gerne zur Seite, um sicherzustellen, dass Sie die richtigen Bettwaren finden. Bei Fragen zur Rückgabe oder zu unseren Produkten zögern Sie bitte nicht, unser freundliches Kundenserviceteam zu kontaktieren (info@sleepcool.de). Wir sind hier, um Ihnen zu helfen.

Vielen Dank für Ihr Verständnis und Ihre Unterstützung.

frequently asked Questions